Send WhatsApp message using Azure Communication Services

Siddhesh Prabhugaonkar

I’m Siddhesh, a Microsoft Certified Trainer, cloud architect, and AI practitioner focused on helping developers and organizations adopt AI effectively. As a Pluralsight instructor and speaker, I design and deliver hands-on AI enablement programs covering Generative AI, Agentic AI, Azure AI, and modern cloud architectures.

With a strong foundation in Microsoft .NET and Azure, my work today centers on building real-world AI solutions, agentic workflows, and developer productivity using AI-assisted tools. I share practical insights through workshops, conference talks, online courses, blogs, newsletters, and YouTube—bridging the gap between AI concepts and production-ready implementations.

Siddhesh Prabhugaonkar is a Microsoft Certified Trainer, instructor at Pluralsight and a cloud architect. He shares educational content on .NET, Azure, AI, Agentic AI, certifications & technology.

Azure Communication Services helps you to integrate communication into your applications. It supports various communication formats, such as

Voice and Video
Calling
Rich Text Chat
SMS
Email

Azure Communication Services enables you to send and receive WhatsApp messages using the Azure Communication Services Messaging SDK. This SDK can be used to engage in conversation with a customer for product inquiry and customer service scenarios. It can also be used to send out messages like appointment reminders, shipping updates, two-factor authentication, and other notification scenarios. This feature is currently in public preview.

In this video, we perform a hands-on lab on creating "Azure Communication Services" resource in Azure Portal and sending messages to a WhatsApp account.

https://www.youtube.com/watch?v=uLzm-gmc6e0

More information at https://learn.microsoft.com/en-us/azure/communication-services/overview#other-microsoft-communication-services

Send WhatsApp message using Azure Communication Services

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